A triage bench for the people already allowed to help.
Legal-aid staff, DOJ-accredited representatives, enrolled agents, benefits navigators — the credentialed helpers who are legally permitted to advise are also chronically drowning. Caseload turns an intake stack into a worked queue: cited rules, deadline arithmetic with the verbatim anchor shown, a document checklist, a draft next action. One helper reviews instead of researches.
Request a live demo The credential gateIt does more — because its user is allowed to do more
Caseload computes deadlines and drafts next actions precisely because its user is credentialed. The allowed-credential list — attorney, DOJ-accredited representative, enrolled agent, benefits navigator, supervised legal-aid staff — grows only by a legal decision, never a code change. That same gate closes the notario problem: the bench is useless to an unauthorized practitioner.
Cited rules, never recalled ones
Every rule the bench applies lives in a cited, dated corpus — FDCPA validation, SNAP fair hearings, SSA reconsideration, CARES-Act eviction notice, USCIS motions. The model is never the source of a rule.
Arithmetic that shows its anchor
A deadline is computed only from a verbatim anchor date in the case record — shown next to the result, with an instruction to verify against the paper. No date in the record? dateNotPrinted, never a guess.
Drafts addressed to the reviewer
Every draft next action carries audience: reviewer and status: DRAFT. The credentialed human decides what happens next — the bench never acts on a case.
A client door with walls
Client-facing text passes only through a release door that blocks verdicts — no "you qualify," no "you'll win" — and no date traceable to nothing.
What "does more" looks like — and its leash
| The bench does | The leash |
|---|---|
| Computes the deadline window | Only from a verbatim anchor date in the case record, shown next to the result, with an instruction to verify against the paper |
| No date in the record | dateNotPrinted — never a guessed anchor |
| Drafts the next action | audience: reviewer, status: DRAFT — the credentialed human decides |
| Client-facing text | Only through the release door: no verdicts, no untraceable dates |
| Unknown practice area | An honest gap routed to the supervising attorney — never a guessed rule |
Who the bench is for
Legal aid offices
The sector turns away roughly half of the people who ask for help. A worked queue multiplies what each staff hour covers — and a funded deployment at a legal-aid office is the product working as intended.
Accredited-representative & navigator programs
DOJ-accredited representatives, enrolled agents, and benefits navigators get the same bench: cited rules, anchored arithmetic, and a supervising-attorney route for everything outside the corpus.
Honest status, in writing
The working core is machine-verified by a 46-assertion self-check. What isn't verified yet is labeled and gated.
Before this triages a real caseload
- The rule corpus ships labeled SAMPLE until every rule is re-verified against its cited primary source and the deployment state's analogs are added.
- Reviewer credentials go live only against real rosters — state bar, DOJ EOIR list, IRS EA directory — never self-attested.
- If a model-assisted intake step is ever added, it ships disabled behind a two-key no-training gate: client facts are never training data.
Licensing, plainly
Per-seat and per-office licensing to firms, legal-aid funders, and navigator programs — capacity pricing, never a share of any fee, never a different answer for a bigger check.
Watch an intake stack become a worked queue.
The live demo runs the real credential gate and the real release door on sample data. Fifteen minutes, no slides.
Request a demo